Select the art book you would like to purchase, choose any available options, add it to your cart, and complete checkout. Order information is sent to the email address provided during checkout.

Most in-stock orders are processed within 1–3 business days after payment authorization. Processing time is separate from carrier delivery time.

For deliveries within the United States, estimated standard carrier transit is generally 5–12 business days after dispatch.

Available shipping methods and applicable shipping charges are displayed at checkout before payment is submitted.

Orders may be fulfilled through our own operations or appropriate fulfillment partners depending on inventory availability and delivery destination.

When tracking is available, shipment information is sent after dispatch. Please allow approximately 48 hours after a shipping label is created for initial carrier activity to appear.

If tracking has not updated for an extended period or the shipment is significantly outside the estimated delivery range, contact service@yenacva.com with your order number.

Please contact Customer Care. A “Delivered” tracking status does not automatically prevent us from reviewing a missing-package request.

Contact us within 12 hours after purchase. We will make reasonable efforts to accommodate eligible requests, but changes or cancellation cannot be guaranteed once processing or shipment preparation has started.

Payment methods currently available for your order are displayed during Shopify checkout. Transactions are processed in United States Dollars (USD).

Eligible products may be returned within 30 calendar days after confirmed delivery. Contact Customer Care before sending a return.

Email service@yenacva.com with your order number, the item involved, the reason for the request, and relevant photos or videos where appropriate. If approved, Customer Care will provide the correct return warehouse address and instructions.

For preference-based returns, customers are generally responsible for return shipping. If an item is confirmed damaged, defective, incorrect, incomplete, or materially different from its description, an appropriate return, replacement, or refund solution will be provided without requiring the customer to bear the reasonable return cost caused by that issue.

After an approved return reaches the designated return facility, inspection is normally completed within 5 business days. If approved after inspection, the refund is issued to the original payment method within 1–3 business days after approval. The payment provider may require additional posting time.

YenacVa™ is owned and operated by Xiamen Shuli Trading Co., Ltd. The business address is Unit C0155, Room 618-1, No. 151-2 Yuehua Road, Huli District, Xiamen, Fujian, China. Customer Support: service@yenacva.com.